1. How can I get information after I have paid for the goods?
We will e-mail the tracking number of the express company to you as soon as we receive the tracking number.

2. When and how can I check my order status?
Normaly, after 1-2days you can trace your package(s).

3. How do I contact you if I have a question?
We prefer to be contacted by email/MSN: tradeope@hotmail.com

4. How long will it take to receive my goods?
It usually, on average, takes 5-7 business days to receive your order.
Sometimes the shoes are delivered faster.
Please note that business days do not include holidays or weekends.

5. Do you ship to International locations ?
Yes. We currently ship to all the worldwide,USA,England,France,Germany, Italy, Spain,Australia,Luxemburg Switzerl,Canada,European countries,Northern America,the Middle East and so on,anywhere in the world.

7. Will you charge sales tax / customs / duties on my order?
There is no sales tax,customs,duty fees for your items. We promise to send the items to your local office without charging any fees.